OnBase automates your processes, administers the organisation’s key information in a secure, central location and works with the rest of your core systems to deliver relevant data – exactly when you need it. This gives management the best starting point for making well-founded decisions as well as being 100% compliant with the General Data Protection Regulation (GDPR).
OnBase equips your organisation with:
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Improved service level
- Real-time status of orders, enquiries and transactions
- Customers/suppliers, etc., can fill in forms or ask questions online
- Reduction in staff resources searching for information in different locations. -
Reduction in production costs
- Faster processing via automation of predictable decisions. Rapid access to all related work tasks, activities and cases.
- Increased productivity by access to relevant data and processes – including from mobile devices
- Electronic storage, processing and exchange of documents significantly reduces paper consumption as well as postage and storage costs. -
Data security and GDPR
- All system look-ups and changes are tracked and logged automatically
- Supports reporting of or enquiries about missing required information
- Automates needs for storage, archiving and destruction
- Fully GDPR compliant -
High-level decision-making support
- Management reports are fully customised
- Reports can be delivered as lists, visual graphics or a workflow overview
- Machine Learning can take over trivial decision-making tasks.